Network
The founders of ONESHIP SERVICES have provided ship agency services and have been involved in ship repair activities in Turkey since 1994. ONESHIP SERVICES possesses exceptionally close relationships with local authorities such as harbor masters, pilots, environmental officers (office and patrol boat) customs authorities, police, VTS (traffic control center) etc. Furthermore, class authorities, local suppliers, subcontractors, workshops, shipyards (owners, and managers, as well as technical staff), shipyards associations. ONESHIP SERVICES attends clients’ vessels transiting Turkish straits, calling ports in and around Istanbul and Iskenderun through its own offices. For other ports ONESHIP SERVICES uses its sub-agents with proven track records over the years. The strong network we have built up over the years makes us unique in providing ship agency services.
Dedication
What counts is not necessarily the size of the dog in the fight, – It’s the size of the fight in the dog! A ship agent must be dedicated to his/her purpose. The value of a good ship agent can be critical - especially during rough times. Thanks to the extraordinary level of experience that ONESHIP SERVICES have accumulated over the years ONESHIP SERVICES team members consistently place the highest priority on the job and are fully committed to the well-being of their clients’ projects.
Problem solving
A problem is a chance for one to do one’s best! A fundamental part of every agent’s role is finding ways to solve problems fast. Being a confident problem solver equipped with proper infrastructure and valuable experience is an important reason for our success. Much of that confidence comes from having a significant background of past experience when approaching a problem. Our portfolio of past accomplishments include extraordinary incidents such as:
- Air-ambulancing seriously wounded crew to from vessel to hospital during 6 beaufort weather conditions in Bosphorus,
- Groundings at the southern mouth of Bosphorus,
- Numerous environmental disaster cases in Turkish straits, Tuzla and Yalova,
- Convincing Greenpeace activists to cease their invasion of a loaded Suez-max tanker during her Bosphorus passage without missing ship’s turn to pass the strait,
- Collisions in Turkish straits,
- Solving arrest cases during repairs
- Solving numerous technical issues including engine break-downs, emergency steel repairs, pipe, valve pump repairs, anchor problems
- Plus many more cases where ONESHIP SERVICES has provided critical support to ships…
Communication skills
Communication is a two-way stream and in our line of business we are fully aware that it is not only limited to language skills. At ONESHIP SERVICES, upon receiving a request, info or instruction, our standard approach is to think ahead, proactively solve problems before they occur, and report back on developments. In line with today’s advanced capabilities in communication technology we provide a variety of hardware and mobile connectivity to our clients during their stay in Turkey. Our multi-language skilled staff are 24/7 accessible. Ratings on the feedback questionnaires completed by our clients confirm our excellence in communication…
Competitiveness
Every penny counts! We understand the importance of cost to ship owners. Competitive pricing is what we offer to help our clients in the pursuit of cost reduction. Prior to the vessel’s arrival in Turkey we share all necessary information in full transparency. Our in-house developed Operation Software ONet is an excellent tool to communicate all information - including cost - in full accuracy and real-time. One of our most value-adding strengths is our ability to protect the ship owners interest in Turkey by proactively alerting the client about cost savings. Please ask for a quotation from us to find out how competitive our prices are!
Speed
Time is money! In order to act swiftly, an agent has to have the right skills and a strong network. We schedule our tasks through our Operation Software ONet. We measure, record and set new goals for every operation. In line with our quality standards we rigorously work on increasing our speed. This is shown by the excellent ratings we have received from clients in the questionnaire forms.
Uğur has seized the value of team-work when he was playing basketball on scholarship at University of Washington D.C. (UDC). He implements that value in his professional life ever since. He has been on all sides of the table; ship management, ship repair, new building brokerage, ship agency services… Combined with his teamwork ability, his multilayered experience is what makes him exceptional at solving problems and developing advantageous and creative work-around solutions resulting in added value to our clients’ projects.
You must know the type of people who are obsessed with the line of work they are dealing with. Adem is one of them. An obsessive pursuer of high-standard service in implementing exceptional solutions, not only during routine day-to-day operations but also in highly adverse situations such as groundings, collisions, oil spills, crew emergencies and technical break-downs. When performing his job he aggressively protects his clients’ interests… Adem is an excellent executor you would want to work with!
Social Responsibility
MEET ONESHIP SERVICES
since in shipping
sector
first step in to
Tuzla
OneShip Services
Founded
customer
satisfaction
clients from 6
different countries
OUR TEAMS
Uğur Sekendiz
Founder
Uğur has seized the value of team-work when he was playing basketball on scholarship at University of Washington D.C. (UDC). He implements that value in his professional life ever since. He has been to all sides of the table; ship management, ship repair, new building brokerage, ship agency services… Combined with his teamwork ability, his multilayered experience is what makes him exceptional at solving problems and developing advantageous and creative work-around solutions resulting added value to our clients’ projects.
Adem Gürgentepe
Founder - Managing Partner - Operations
You must know the type of people who are obsessed with the line of work they are dealing with. Adem is one of them. An obsessive pursuer of high-standard service in implementing exceptional solutions not only during routine day-to-day operations but also in highly adverse situations such as groundings, collusions, oil spills, crew emergencies and technical break-downs. By performing his job he aggressively protects his clients’ interests… An excellent executor you would want to work with!